Debt Collections Adviser

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Job Title: Debt Collections Adviser

Description

A highly prestigious Telecommunications are looking for a candidate with transferable skills, qualities and abilities to do proceed with the role working in the Debt Recovery Department. Whilst direct experience is relevant indirect experienced candidates may also be considered.

Successful candidates will liaise with previous customers regarding their accounts and ensure the collection of all outstanding monies via direct debt, credit cards, cash payments and BACS. The role will also involve investigating accounts were disputes have been raised and resolving these issues to secure payment. You will also be required to prepare accounts prior to initiating court proceedings.

To be considered for this role, applicants should ideally have experience working in debt collection. Applicants who have gained experience within customer services, sales or credit control are also welcome to apply. It is essential that you have excellent communication and negotiation skills and an ability to research and resolve a variety of issues. Target driven and self motivating individuals will thrive in this role. Full training on use of our database systems will be provided.

You are also required to have good negotiation and communication skills, possess the ability to research and resolve, be target driven and motivated, some customer service and/or credit control experience would be an advantage. The role is based in Northenden, Manchester

Details

Job Ref:	DCAU
Hours:	Full Time
Location:	Greater Manchester, United Kingdom
Working Term:	Permanent
Salary:	£22,000 OTE (£14k - £16k basic dependent on experience)
Application Deadline:	15/10/2009

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