Linux Support Engineer
Closing Date: 30/10/2009

We are currently recruiting a Linux Support Engineer to work in the Technical Support department and provide support at all levels for Cloud Net customers and staff. She or he will be responsible for implementing services according to customer requests.

Duties will include:

    * Delivery of web based, e-mail and telephone support for OS and software issues
    * Performing scheduled tasks and regular server administration tasks
    * Handling emergency interventions, as they are raised by customers
    * Providing feedback and reporting to management regarding overall quality of service


Requirements:

Our candidate should have relevant technical qualifications and be able to provide references of previous experience as a technical support engineer handling software and networking issues.

An in-depth knowledge of Linux based operating systems is essential, as are excellent communication skills both written and verbal.

The successful candidate must be able to write automation scripts in at least one relevant scripting language (for example Shell, Perl, Python) and must be familiar with open source applications.

A good understanding of networking protocols and SQL language is also highly desirable, as is experience of working with Asterisk, OpenSER/Kamailio, DBRD/HA etc.

Salary: negotiable depending on experience.